myhomeonline

Contact us

Our office hours are Monday to Friday, 9am - 5pm.

  • You can call us on: 0300 1234 009*
  • If you're a resident with an emergency repair, please use the same number and you will be diverted to our out-of-hours service.

Alternatively you can contact us via our website, by email , or through our portal MyHomeOnline:

My Home Online - easy to use portal

Send us a secure message
Pay your rent
Report a non-emergency repair

Contact us online or email us

enquiries@midlandsrural.org.uk

Compliments and complaints

Received an excellent service or not happy with our service? Let us know

  • Office address

    Our offices are closed to the public.  

    If you need support or advice on anything from applying for a home to managing your tenancy, contact us and we will arrange for a home visit or appointment.

    Or write to us:
    Memorial House
    Whitwick Business Park
    Stenson Road
    Coalville
    Leicestershire
    LE67 4JP

* Calls to 0300 numbers cost no more than a call to UK landline numbers beginning in 01 or 02 and are part of inclusive minute packages from mobiles and landlines.

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